Broadband Connections for Hotel Users Ease of Use Efficient Management Free from Internet Threat

The hospitality market is heating up! As more and more customers flock back to hotels they have one clear expectation— that they will find high speed internet access (HSIA) in their rooms, restaurants, meeting facilities and other public spaces. Seventy percent of business travelers are staying in hospitality locations with HSIA available. Hotels offer more wireless access "hotspots" than any other type of location and yet actual deployment in guest rooms is still less than 15%, making the future market growth potential huge. A recent quote in the popular magazine eWeek stated, "Broadband connection is the new amenity. Making it cheap, convenient, efficient and secure is the four-fold challenge that faces managers of public or semi-public spaces."

 

That is where ZyXEL comes in. ZyXEL has been a key player in the wave of HSIA deployment around the world. More than 2,000 hotels currently rely on both ZyXEL products and expertise to bring secure, efficient, affordable and flexible Internet access to their customers. Built-in security is at the heart of every ZyXEL solution, protecting both the guest's network communication and the hotel's internal network. ZyXEL furthers its HSIA experience in hospitality venues with extensive deployment in apartment complexes and campuses. ZyXEL is the HSIA expert.

 

Thriving in today's highly competitive hospitality arena requires a high level of customer satisfaction. Increasingly, customers expect HSIA as an available amenity. But for the hospitality professional, offering this important value-added service must be balanced against total cost of ownership.

 

As business travel grows and recreational travelers increasingly expect to "stay connected," offering efficient, easy-to-use HSIA in hospitality locations attracts new business. Current customers lodge fewer complaints and experience high levels of satisfaction and appreciation when easy access to broadband is part of their hospitality experience.

 

Hosting broadband events for customers and the community helps to develop a strong image for a hospitality brand as well as increase profits. The Hotel Melia Lima, for example, employed broadband access for the Meeting of the Board of Governors of the Inter-American Development helping make the hotel a more recognized venue on the world stage.

 

Over 2,000 hotels seeking cost-effective, flexible, complete and easy-to-deploy HSIA wired and wireless solutions have chosen ZyXEL.

 

ZyXEL offers end-to-end solutions with secured, wired/wireless broadband technology. The flexible ZyXEL structure gives hospitality venues complete Internet access options for the entire property — guest rooms, meeting facilities and public areas.

 

ZyXEL is the leading “one-stop” manufacturer in the hospitality arena, dedicated to designing and manufacturing end-to-end solutions including subscriber gateways, wireless devices, Ethernet and DSL solutions. Hospitality professionals receive end-to-end ZyXEL quality plus one-source expert technical management and maintenance.

 

Because it is a leader in the hospitality market and controls its own technology, ZyXEL understands changing hotel requirements and responds with new, innovative solutions.